FAQ

Common questions, answered plainly.

Why pay for music I can stream elsewhere?

A subscription rents you access to everything for as long as you keep paying, and your money goes into a shared pool divided across the whole global catalogue. Here you buy a single release outright: it is yours in your library, and the full price goes to the artist who made it rather than into that pool. There is also a difference in what is on offer. While a release is listed for sale on DeepTune the artist agrees not to put it on streaming services, so it is not something you can simply stream elsewhere while it is here.

What does the artist earn?

Artists keep 100% of their listed price. DeepTune is not a commission. Our margin is a transparent fee the listener pays once at credit top-up, around 15%, shown in the total before any purchase. If an artist lists a release at a price, that is exactly what they receive.

Is the music exclusive to DeepTune?

While a release is listed for sale on DeepTune, it's exclusive here, the artist agrees not to put it on streaming services for as long as it's selling on DeepTune. Once you buy it, it's permanently yours in your library and stays there even if the artist later stops selling it or releases it elsewhere.

Why does the price vary between releases?

Prices follow a fixed ladder by format. Standard releases are 1.99 euros for a single, 5.99 for an EP, and 9.99 for an album. Collectible editions are limited and numbered, priced higher for their scarcity: 4.99 for a single, 12.99 for an EP, and 19.99 for an album. Whatever the price, the artist receives the full listed amount.

How do credits work?

One credit equals one euro. Top up your account once, then buy releases without going through Stripe Checkout every time. Credits do not expire. There are no bundle discounts, because the artist is paid against the price they set for the release.

Can I download the file?

Not as a file to keep on your device. The audio plays through your DeepTune account, on the web and on your phone, including in the background while your screen is locked. When you buy a release, you keep access for as long as DeepTune operates. If an artist stops selling a release, your access continues. If a release ever has to be removed for legal reasons, we will tell you and refund you.

How is this different from Bandcamp?

Bandcamp is open. Any artist with an account can publish. DeepTune is not. Artists apply, and every application is reviewed. Bandcamp's catalogue is enormous, ours is small on purpose. We like Bandcamp. We are not it.

What happens if I lose access to my account?

Your purchases are tied to your account, so as long as you can sign back in you have your library. Account recovery is in the settings.

What happens if DeepTune shuts down?

Honest answer: your purchases are access-based and platform-bound, so the music plays through DeepTune rather than as files on your device. If DeepTune shut down entirely, you would lose access to what you bought. We will not pretend otherwise. This is different from a single release being pulled for legal reasons, where we tell you and refund you. The mitigation is that DeepTune is a Belgian company, founder-operated, with no venture capital pressure to grow fast or sell. We are not optimising for an acquisition. We are optimising for being here in five years.

Is this available outside the EU?

Yes. The platform is operated from Belgium under European data and consumer protection rules, and listeners and artists can sign up from anywhere Stripe operates.

How does an artist get on DeepTune?

Submit a release through the Studio. We read every submission. We do not take every submission. The acceptance rate is currently low because the catalogue is small by design.